Home | FCCC

Home Departments About Resources Programmes Gallery Processes

ISO Training

ISO training and compliance

Standards and quality-management courses for commission staff.

Open ISO Training

Mandatory compliance

Required learning, on record

Every staff member completes the compliance training assigned to them.

Open mandatory training

Operational procedures

Daily commission practice

Investigations, pricing, and the procedures staff use at work.

Open operational training

ISO standards Quality and management-system training

Mandatory compliance Required learning for all staff

Professional development Regulatory and consumer-protection capability

Operational procedures Day-to-day commission practice

Submitted records

Dummy training data

50,000 Training results

Each row has a number and a type.

100 Staff accounts

staff_001 to staff_100, with an ID number and department type.

40 Processes

Open the process register

3,200 Process records

Evidence, decisions, review notes, and training proof.

ISO12,500
Mandatory12,500
Operational12,500
Professional12,500

Dummy process data

Processes 1–4

No. 1 · Consumer Complaint intake Draft · proc_001 80 records No. 2 · Consumer Complaint investigation Active · proc_002 80 records No. 3 · Fair trading Trader response In review · proc_003 80 records No. 4 · Fair trading Undertaking review Closed · proc_004 80 records

Dummy process data

Processes 5–8

No. 5 · Price regulation Price application Draft · proc_005 80 records No. 6 · Price regulation Price determination Active · proc_006 80 records No. 7 · Price regulation Controlled price monitoring In review · proc_007 80 records No. 8 · Competition Merger notification Closed · proc_008 80 records

Dummy process data

Processes 9–12

No. 9 · Competition Merger assessment Draft · proc_009 80 records No. 10 · Competition Market definition Active · proc_010 80 records No. 11 · Competition Abuse of dominance review In review · proc_011 80 records No. 12 · Competition Cartel screening Closed · proc_012 80 records

Dummy process data

Processes 13–16

No. 13 · Competition Leniency assessment Draft · proc_001 80 records No. 14 · Competition Market study scoping Active · proc_002 80 records No. 15 · Competition Market study fieldwork In review · proc_003 80 records No. 16 · Fair trading Fair trading inspection Closed · proc_004 80 records

Dummy process data

Processes 17–20

No. 17 · Consumer Product safety check Draft · proc_005 80 records No. 18 · Fair trading Advertising review Active · proc_006 80 records No. 19 · Consumer Refund dispute In review · proc_007 80 records No. 20 · Consumer Warranty complaint Closed · proc_008 80 records

Dummy process data

Processes 21–24

No. 21 · ISO ISO document control Draft · proc_009 80 records No. 22 · ISO ISO internal audit Active · proc_010 80 records No. 23 · ISO Nonconformity log In review · proc_011 80 records No. 24 · ISO Corrective action Closed · proc_012 80 records

Dummy process data

Processes 25–28

No. 25 · ISO Management review Draft · proc_001 80 records No. 26 · ISO Risk register update Active · proc_002 80 records No. 27 · ISO Competence review In review · proc_003 80 records No. 28 · Training Training needs record Closed · proc_004 80 records

Dummy process data

Processes 29–32

No. 29 · Training Course completion check Draft · proc_005 80 records No. 30 · Training Facilitator briefing Active · proc_006 80 records No. 31 · ISO Record retention In review · proc_007 80 records No. 32 · Operational Supplier evaluation Closed · proc_008 80 records

Dummy process data

Processes 33–36

No. 33 · Fair trading Enforcement notice Draft · proc_009 80 records No. 34 · Competition Settlement review Active · proc_010 80 records No. 35 · Consumer Consumer education plan In review · proc_011 80 records No. 36 · Operational Stakeholder response Closed · proc_012 80 records

Dummy process data

Processes 37–40

No. 37 · ISO Data accuracy check Draft · proc_001 80 records No. 38 · ISO Audit finding close-out Active · proc_002 80 records No. 39 · Mandatory Annual compliance return In review · proc_003 80 records No. 40 · Operational Board information pack Closed · proc_004 80 records

Departments

Training categories

ISO · 1 course

ISO Training

Quality-management and ISO standard training for commission staff.

Open category PD · 0 courses

Professional Development

Capability building for regulatory and consumer-protection work.

Open category MAN · 0 courses

Mandatory Training

Required compliance training for every staff member.

Open category OPS · 0 courses

Operational Training

Procedures for investigations, pricing, and daily commission work.

About

A commission training system

The Fijian Competition & Consumer Commission is an independent statutory authority. It promotes effective competition and fair trading, protects consumers, and regulates prices where competition is limited. This system holds the staff training that supports that work.

Competition and fair trading
Consumer protection
Price regulation
ISO and compliance records

Resources

Staff resources

ISO staff handbook

How staff complete ISO courses and keep the record.

Compliance checklist

Mandatory items to confirm before the training year closes.

Staff learner guide

Sign in, find the assigned programme, and submit work.

Facilitator notes

Edit a course, enrol staff, and back up before a reset.

Programmes

Training programmes

ISO ISO Training Quality-management and ISO standard training for commission staff. PD Professional Development Capability building for regulatory and consumer-protection work. MAN Mandatory Training Required compliance training for every staff member. OPS Operational Training Procedures for investigations, pricing, and daily commission work.

Gallery

Photographs and briefing